Terms of Use
HelloTrade Interface Terms of Use
Last Updated: April 10, 2026
These Interface Terms of Use (these “Terms”) govern your access to and use of (i) HelloTrade’s
public website(s), pages, documentation, and related content made available at Hello.Trade and
any successor or related domains and subdomains (collectively, the “Site”), and (ii) any web-
based front-end, dashboard, or user interface made available on or through the Site that allows
you to view information about HelloTrade or to access or interact with certain functionality (the
“Interface”). The Site and Interface are collectively, the “Interface Services,” and the Interface
Services and the App, the “Services.”
These Terms do not govern the HelloTrade mobile application or any authenticated, account-
based trading or market platform, smart contracts, or other functionality made available through
a separate application or login experience. Use of the App Platform is governed by separate App
Terms and may require account registration, eligibility verification, and acceptance of additional
documentation.“HelloTrade,” “we,” “us,” and “our” refer to Hello Trade Inc., together with its
affiliates as applicable. You can contact us at legal@hello.trade.
1. Acceptance of These Terms; Communication
a) Agreement to be Bound
By accessing or using the Interface Services, you agree to be bound by these Terms and our
Privacy Policy (together, the “Agreement”). If you do not agree, you must not access or use the
Services. If you are using the Services on behalf of an entity, you represent and warrant that you
have authority to bind that entity, and “you” includes that entity.
b) Electronic Communications
By accessing or using the Services, you consent to receive all communications from HelloTrade
in electronic form, including by email or by posting notices on the Site or Interface. You agree
that all notices, disclosures, agreements, and other communications that HelloTrade provides to
you electronically satisfy any legal requirement that such communications be in writing. You
waive any rights to require an original (non-electronic) signature or delivery or retention of non-
electronic records, to the extent such waiver is not prohibited by applicable law.
2. Changes to These Terms; Changes to the Services
We may modify these Terms at any time by posting an updated version on the Site. The “Last
Updated” date above indicates when these Terms were last revised. Your continued access to or
use of the Services after updated Terms are posted constitutes acceptance of the updated Terms.
We may modify, suspend, or discontinue all or any part of the Services at any time, with or
without notice, including changing features, availability, content, or access requirements.
Notwithstanding the foregoing, any modifications to the dispute resolution provisions set out in
Section 19 (Governing Law; Dispute Resolution) will not apply to any dispute for which the
parties had actual notice prior to the date such modification is posted on the Site.
3. Relationship to App
3.1 Scope of These Terms. These Terms apply to the Interface Services, which are
provided primarily to display information and provide a front-end through which you
may be able to access certain features. To the extent relevant and applicable, these Terms
apply to the Services.
3.2 The App Platform. HelloTrade also offers a separate application- and account-based
platform for accessing market functionality and related services (the “App Platform”).
The App Platform is governed by separate terms, policies, disclosures, and/or onboarding
materials (collectively, the “App Terms”). If you download, access, or use the App
Platform (including by creating an account, signing in, connecting a wallet, submitting
any transaction, or otherwise interacting with market functionality), you agree that the
App Terms apply to that activity.
3.3 No Amendment; Priority. These Terms do not amend or replace the App Terms. If
there is any conflict between these Terms and the App Terms, the App Terms control
with respect to the App Platform, and these Terms control with respect to the Interface
Services.
3.4 Additional Third-Party Terms. Your use of third-party tools (including wallets,
custody solutions, blockchain networks, or other third-party services) may be governed
by separate terms between you and the third party. HelloTrade is not responsible for
third-party terms or services.
4. Informational Nature; No Offer; No Advice
The Services and any information provided through the Services (including descriptions of
HelloTrade, product features, supported networks, availability, fees, compliance and security
controls, or performance information) are provided for informational purposes only and may be
incomplete, outdated, or subject to change. We do not represent or warrant that any information
is accurate, complete, current, or suitable for any particular purpose.
Nothing on the Services constitutes, or should be construed as, (a) an offer to sell or a solicitation
to buy any asset or financial product, (b) an offer or solicitation to enter into any transaction, (c)
investment, financial, legal, regulatory, tax, accounting, or other advice, or (d) a recommendation
or endorsement of any blockchain network, protocol, wallet, issuer, service provider, or other
third party. You should perform your own diligence and consult qualified advisers before making
decisions.
5. Eligibility; Restricted Persons; Compliance With Law
You may use the Services only if you can legally enter into these Terms and are not prohibited
from using the Services under these Terms or applicable law. You are solely responsible for
ensuring that your access to and use of the Services is lawful in your jurisdiction and complies
with all applicable laws and regulations (including tax obligations).
The public portions of the Site may be accessed by visitors for informational purposes. Certain
features of the Interface may be made available only to users who complete onboarding or
verification and accept applicable App Terms.
Without limiting the foregoing, you may not use the Services if (a) you are a resident of, located
in, or organized under the laws of the United States or any other jurisdiction subject to
comprehensive sanctions, embargoes, or other restrictions administered or enforced by the
United States, the United Kingdom, the European Union, or other applicable authorities (a
“Prohibited Jurisdiction”); (b) you are identified on any sanctions or restricted party list
(including the U.S. Office of Foreign Assets Control “SDN” list), or are otherwise a sanctioned
person; or (c) your use of the Services would violate applicable law. We may implement controls
(including geofencing) to restrict access, and you agree not to circumvent any such controls,
including through VPNs or similar tools.
Additional eligibility requirements may apply to access certain parts of the Services (including
the Interface), and such requirements may be enforced through App Terms, access controls,
identity verification, and similar measures.
6. Provisions Specific to Certain Types of Users
The Services may be accessed or used in different ways. Depending on how you use the
Services, we want to bring specific provisions to your attention:
• Visitor. If you are only browsing the public Site or reading content, these Terms apply to
your access and use of the Site, and you acknowledge Section 4 (Informational Nature;
No Offer; No Advice) and Section 16 (Disclaimers) apply in full.
• Interface User. If you connect a wallet or otherwise interact with the Interface, you are
responsible for all wallet-related actions and permissions (Section 7) and for complying
with applicable App Terms.
• Onboarded User. If you register for an account, sign in, connect credentials, or
otherwise interact with application features that require onboarding or verification, you
may be required to accept App Terms, and those App Terms govern in the event of a
conflict (Section 3).
7. Wallets and Third-Party Utilities
To interact with certain parts of the Services, you may need to connect a self-custodial wallet or
other third-party tools (e.g., wallets, custody solutions, signing utilities, identity verification
tools, or other Web3 tools) (collectively, “Third-Party Utilities”). Third-Party Utilities are
provided by third parties and are generally governed by separate terms and policies between you
and those third parties.
You are solely responsible for (a) the security of your wallet(s), private keys, seed phrases,
credentials, and devices; (b) any approvals, permissions, signatures, or authorizations you grant;
and (c) ensuring that you use only wallet addresses and credentials that you own or are
authorized to use. Transactions executed using your wallet credentials are deemed authorized by
you, whether or not actually authorized.
You agree not to share access to your wallet identity or credentials in connection with the
Services, and to lock or otherwise secure your devices and Third-Party Utilities when not in use.
8. Blockchain Networks and Third-Party Service Providers
The Services may reference or provide access to third-party blockchain networks, smart
contracts, or other third-party services (including issuers of tokenized assets, market data
providers, oracles, identity verification providers, compliance screening providers, and
infrastructure providers). Such third parties are independent and are not our agent, partner,
fiduciary, or representative. We do not control, supervise, or assume responsibility for any third
party’s acts or omissions, methodologies, availability, or performance.
References on the Services to any blockchain network, smart contract, token, wallet, issuer, or
other third party do not constitute endorsement or a recommendation and are provided for
informational purposes only. Additional terms, disclosures, or fees imposed by third parties may
apply to your use of third-party services.
9. Prohibited Conduct
You agree not to, and not to attempt to, directly or indirectly:
a) Use the Services for any unlawful purpose, including violating sanctions, export controls,
anti-money laundering laws, securities laws, or other applicable law.
b) Circumvent, bypass, or attempt to circumvent any access restrictions, geofencing, usage
limits, or security features of the Services.
c) Interfere with or disrupt the Services or the systems, networks, or security of HelloTrade
or any third party used in connection with the Services.
d) Upload or transmit malware or other harmful code; conduct distributed denial-of-service
attacks; or otherwise attack, hack, exploit, or interfere with any smart contract, protocol,
or network in connection with the Services (actions technically permitted by a smart
contract may still violate these Terms and applicable law).
e) Copy, reproduce, scrape, harvest, mine, or otherwise collect data from the Services
through automated means without our prior written permission.
f) Reverse engineer, decompile, disassemble, or attempt to derive source code or underlying
ideas of any part of the Services (except to the extent such restriction is prohibited by
law).
g) Impersonate any person or entity, or use the Services under false or fraudulent pretenses.
h) Use the Services in a manner that infringes, misappropriates, or otherwise violates our or
any third party’s intellectual property or other rights.
We may investigate suspected violations and may suspend or terminate access to the Services,
and may disclose information as necessary to comply with law or governmental requests.
10. Intellectual Property; License; Feedback
The Services and all content, features, and functionality (including text, graphics, logos,
photographs, audio, video, software, and design) are owned by HelloTrade or its licensors and
are protected by intellectual property laws. Subject to these Terms, we grant you a limited, non-
exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services
for your internal informational purposes (and, where applicable, to access the Interface as
permitted under applicable App Terms) until these Terms are terminated.
Except as expressly permitted by these Terms, you may not reproduce, distribute, modify, create
derivative works of, publicly display, publicly perform, republish, download, store, or transmit
any portion of the Services. All rights not expressly granted are reserved.
If you submit, transmit, or otherwise make available any feedback, suggestions, ideas,
comments, or other input to HelloTrade in connection with the Services (“Feedback”), you
hereby grant HelloTrade a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, non-
exclusive, sublicensable, and transferable license to use, reproduce, modify, create derivative
works from, distribute, publicly display, and otherwise exploit such Feedback for any purpose
without obligation, compensation, or attribution to you. You represent and warrant that you have
the right to grant the foregoing license.
11. Third-Party Content; Links; Forward-Looking Statements
The Services may include content provided by third parties or links to third-party websites, tools,
protocols, or resources. Such links are provided for convenience only. We do not control and are
not responsible for third-party content, products, or services, and your use of any third-party
resource is at your own risk and subject to that third party’s terms.
Some content may include forward-looking statements or projections. These are inherently
uncertain and should not be relied upon as guarantees of future performance or outcomes.
12. Assumption of Risk; Digital Asset and Technology Risks
Blockchain networks, smart contracts, tokenized assets, and digital assets involve significant
risks, including network outages, forks, transaction delays, chain reorganizations, bugs, exploits,
oracle failures, cybersecurity incidents, and other technical failures. Transactions may be
irreversible, and you may lose some or all assets you use in connection with blockchain networks
or third-party services.
You acknowledge and agree that you assume all risks related to your use of the Services and any
interaction with blockchain networks, smart contracts, or third-party services, including risks
described in any applicable Platform Terms.
13. No Custody; No Fiduciary Duties
Unless expressly agreed otherwise in a signed writing, HelloTrade does not act as your broker,
dealer, exchange, custodian, investment adviser, fiduciary, bank, or money transmitter. Your use
of the Services does not create any fiduciary duties between you and HelloTrade. HelloTrade
does not take custody of your private keys.
14. Promotions
From time to time, HelloTrade may offer promotions, competitions, contests, challenges, or
other incentive programs. Any such promotion may be subject to additional rules, eligibility
requirements, and disclosures (“Promotion Rules”). Participation in a promotion is voluntary and
at your own risk. In the event of a conflict between these Terms and applicable Promotion Rules,
the Promotion Rules control to the extent of the conflict.
15. Privacy
Our collection and use of information in connection with the Services is described in our Privacy Policy, which is incorporated by reference. By using the Services, you consent to our collection,
use, and disclosure of information as described therein.
16. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED
ON AN “AS IS” AND “AS AVAILABLE” BASIS. HELLOTRADE AND ITS AFFILIATES,
OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, REPRESENTATIVES, AND
LICENSORS DISCLAIM ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS,
IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, AND ANY
WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
WE DO NOT WARRANT THAT THE SERVICES WILL BE ACCURATE, COMPLETE,
CURRENT, RELIABLE, UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR
THAT DEFECTS WILL BE CORRECTED. ANY RELIANCE ON THE SERVICES IS AT
YOUR SOLE RISK.
17. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL
HELLOTRADE OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS,
REPRESENTATIVES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL,
SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY
LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES,
ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF (OR INABILITY
TO ACCESS OR USE) THE SERVICES, WHETHER BASED ON WARRANTY,
CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR ANY
OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, HELLOTRADE’S TOTAL
LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR
THE SERVICES WILL NOT EXCEED $100.
18. Indemnification
You agree to defend, indemnify, and hold harmless HelloTrade and its affiliates, officers,
directors, employees, agents, representatives, and licensors from and against any and all claims,
damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising out of or
related to: (a) your violation of these Terms or applicable law; (b) your misuse of the Services; or
(c) your violation of any third party rights.
19. Governing Law; Dispute Resolution
These Terms and any action related thereto will be governed by the laws of Panama, without
regard to its conflict of laws provisions.
Before initiating arbitration or any legal proceeding, you agree to first contact HelloTrade at
legal@hello.trade to attempt to resolve the dispute informally. If HelloTrade and you do not
reach a resolution within thirty (30) days, either party may commence arbitration as described
below.
You and HelloTrade agree that any dispute, claim, or controversy arising out of or relating in any
way to these Terms or your use of the Services shall be resolved exclusively through final and
binding arbitration. The arbitration shall be conducted by a single arbitrator in Panama
The arbitrator shall be empowered to grant whatever relief would be available in a court under
law or in equity. The arbitrator’s award shall be final and binding on the parties and may be
entered as a judgment in any court of competent jurisdiction.
20. CLASS ACTION WAIVER. YOU AND HELLOTRADE AGREE THAT ANY CLAIMS
SHALL BE BROUGHT INDIVIDUALLY AND NOT ON A CLASS, COLLECTIVE,
REPRESENTATIVE, OR CONSOLIDATED BASIS. THE ARBITRATOR MAY NOT
CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS AND MAY NOT OTHERWISE
PRESIDE OVER ANY FORM OF A CLASS OR REPRESENTATIVE PROCEEDING.
21. Venue for Judicial Proceedings. In the event that the arbitration agreement is found not to
apply to you or your claim, you agree that any judicial proceeding (other than small claims
actions) shall be brought exclusively in the courts located in Panama. You and HelloTrade
consent to venue and personal jurisdiction in those courts.
22. App Store Terms; Permissions and Push Notifications. If you download the App from
Apple’s App Store or Google Play (or similar third-party store), you acknowledge that (i) these
Terms are between you and HelloTrade, not Apple/Google; (ii) Apple/Google have no
responsibility to provide maintenance or support for the App; (iii) Apple/Google are not
responsible for any claims related to the App; and (iv) Apple/Google (and their subsidiaries) are
third-party beneficiaries of these Terms solely for purposes of enforcing this section.
Device Permissions. The App may request certain device permissions (e.g., notifications,
camera access for verification). You can control permissions through your device settings. If you
disable permissions, some features may not function.
23. Opt-Out Option. You may opt out of this arbitration agreement by sending written notice to
legal@hello.trade within thirty (30) days of your initial acceptance of these Terms. Your notice
must include your full name, address, and a clear statement that you wish to opt out of
arbitration.
24. Miscellaneous
These Terms constitute the entire agreement between you and HelloTrade regarding the Services
and supersede all prior or contemporaneous understandings. If any provision is held invalid or
unenforceable, that provision will be enforced to the maximum extent permissible, and the other
provisions will remain in full force and effect.
You may not assign or transfer these Terms without HelloTrade’s prior written consent.
HelloTrade may freely assign these Terms. HelloTrade’s failure to enforce any right or provision
will not be considered a waiver of such right or provision.
Contact Information. If you have any questions about these Terms or the Services, please
contact HelloTrade at legal@hello.trade.